Podcasts

29. What To Do When Processes and Personalities Don’t Mix

Beverage: Tom Collins Part 1: What should agencies do to overcome clogs in the data gathering and submission process? Part 2: How can employees move beyond interpersonal conflict? Show Notes:In this episode, Justin and Jordan provide insight on steps agencies can take to simplify the quoting process in a way that will ultimately use everyone’s…

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28. Do Professional Designations Really Matter?

Beverage: Whiskey Sour Part 1: What should agencies consider when determining goals for the organization? Part 2: What is most valuable when it comes to insurance education and designations? Show Notes:In this episode, Justin and Jordan discuss the various factors agency leaders should consider when developing organization wide goals. They also weigh the pros and…

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27. What Should Agencies Do When a System Conversion Does Not Go as Planned?

Beverage: Haley’s Sangria Part 1: How can agencies adjust their approach when struggling to make the transition to a new Agency Management System? Part 2 : What should a new employee do when the agency doesn’t provide the right resources? In this episode Justin & Jordan discuss the steps agencies can take when working through…

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26. How Should Agencies Leverage Social Media to Expand Their Brand in 2020?

Beverage: A Tekiwi Part 1: What qualities should agency owners look for when hiring? The job market in the insurance industry continues to get more aggressive. The need for bringing talent in is being felt at many agencies regardless of size or location. And while there may be several responses to a job posting, not…

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25. How Do Agencies Manage the Continued Disruption Caused by COVID-19?

Beverage – Kamikaze Part 1: What should employees do when they are struggling to manage work at home? Part 2: How do agencies handle the conversation around premium refund directives? In this episode, Justin and Jordan discuss the critical importance of communication as employees face new challenges managing work in a remote environment. They also…

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24. What Should Agencies Evaluate When Attempting to Cut Costs?

Beverage: The Libertine Part 1: How can agencies manage expenses as revenues shrink during COVID-19? Part 2: What should agency owners consider when deciding if employees should continue remote work or return to the office? In this episode, Justin and Jordan discuss different approaches agencies can take to handle finances as revenues drop and budgets…

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23. What Strategies Should Agencies and Producers Use to Overcome Challenges Presented by the Pandemic?

Beverage: Michter’s Single Barrel 10 Year Bourbon and Michter’s Single Barrel 10 Year Straight Rye Part 1: Where can producers put their focus to continue succeeding despite massive business closures during the pandemic? Part 2: How should agencies invest during time of economic uncertainty? In this episode, Justin and Jordan debate the whether focusing on…

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22. Valuable Lessons Learned So Far During COVID-19

Beverage: Tequila Esperanto Seleccion Añejo Part 1: How can agency employees find job security in the middle economic uncertainty caused by COVID-19? Part 2: What kind of impact should agencies expect as a result of COVID-19? In this episode, Justin and Jordan discuss the challenges insurance agencies, as well as other businesses, are facing as…

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21. How Does an Agency Shift for Success During a Pandemic?

Beverage of Choice: Old Fashioned with a Twist Part 1: How do you know what employees are up to in a remote work environment? Part 2: How and why agents should continue adding value and building relationships with prospects. In this episode, Justin and Jordan talk about best practices when managing a remote workforce and…

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20. Slow to Hire, Fast to Fire.

Beverage of Choice: Bulleit on the Rocks Part 1: Strong leadership is required when it comes to challenging conversations with employees. Part 2: What options do employees have when the office decor is less than desirable? In this episode, Justin & Jordan chat about creating employee accountability when it comes to declining performance and provide…

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