36. How Do You Break Up With A Client?

Beverage: Cherry Blossom

Part 1: How do you know when enough is enough with a difficult client?

Part 2: What is the best way to introduce outsourcing to agency employees?

In this episode, Justin and Jordan share thoughts on criteria to evaluate when deciding if it’s time to end a client relationship. They also discuss the different talking points to use with agency staff when bringing outsourcing into the operations.