27. What Should Agencies Do When a System Conversion Does Not Go as Planned?

Beverage: Haley’s Sangria

Part 1: How can agencies adjust their approach when struggling to make the transition to a new Agency Management System?

Part 2 : What should a new employee do when the agency doesn’t provide the right resources?

In this episode Justin & Jordan discuss the steps agencies can take when working through obstacles encountered during an agency management system conversion. They also share thoughts on how a new employee can create the resources they need that will set them up for success in their role.